FAQ

How can I place an order?
To place an order, browse through our online store and add the products you wish to buy to your cart. Once you’ve made your selections, proceed to checkout to finalize your purchase and payment.

Will I receive an order confirmation?
Yes. After your order is successfully processed, you will receive an email confirmation with all the details of your purchase.

How can I track my order?
Once your order is shipped, you’ll receive an email with tracking information so you can monitor its delivery progress.

Can I modify or cancel my order?
Orders are processed quickly to ensure fast shipping. If you need to modify or cancel an order, please reach out to our support team as soon as possible. While we cannot guarantee changes, we will make every effort to assist before shipment.

What payment options are available?
We use Shopify’s secure checkout system, which supports all major credit cards and other payment methods offered through Shopify.

What should I do if my item is damaged?
If you receive a damaged or incorrect item, please contact us immediately with your order number and photos of the item. We will assess the situation and provide a solution.